Shipping & Returns
Shipping
We offer free worldwide shipping on all orders. Orders are processed within 1–3 business days.
Estimated Delivery Times
- United States: 7–15 business days
- Europe: 7–14 business days
- Rest of World: 10–20 business days
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
Returns
We want you and your pet to love every PawPeak product. If you're not completely satisfied, we offer a 30-day hassle-free return policy.
How to Return
- Email us at pawpeaks1@gmail.com within 30 days of receiving your order.
- Include your order number and reason for return.
- We'll send you return instructions within 1–2 business days.
Conditions
- Items must be unused and in original packaging.
- Sale items are final sale and not eligible for return.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us immediately at pawpeaks1@gmail.com with a photo and your order number. We'll make it right at no cost to you.